Terms of service.

These Terms are a contract between you (or your organization) and Loïc Rico about using Quire. Please read them carefully.

By creating a Quire account or by using the Service on behalf of an organization, you agree to be bound by these Terms of Service (the "Terms") and to our Privacy Policy and Acceptable Use Policy, which are incorporated by reference.

If you accept these Terms on behalf of a company or other legal entity (the "Customer"), you represent that you have the authority to do so. In that case, "you" means the Customer and you and the Customer are jointly bound.

• Eligibility. You must be at least 16 years old and able to enter into a binding contract.
• One person per account. Don’t share login credentials. If you need multiple users on the Service, add them as members of your workspace.
• Accurate information. Provide accurate, current information when you sign up and keep it updated.
• You are responsible for activity that happens under your account, except where caused by our breach of these Terms.
• Security. Tell us right away at security@quire.cloud if you suspect any unauthorized access.

What Quire is, what it does, and what it doesn’t.

Quire is a hosted software service that lets you upload, organize, search, and ask questions about documents. Some features use machine-learning models to generate summaries, extract fields, and compose answers. You understand that AI outputs may be incomplete or inaccurate; you are responsible for verifying information before relying on it.

Updates and changes

We’re continuously improving Quire. We may add, change, or remove features, with reasonable notice for material reductions. For material adverse changes during a paid term, you may terminate the affected portion of the Service and receive a pro-rated refund of any pre-paid, unused fees.

• Auto-renewal. Subscriptions renew for the same term unless cancelled before the renewal date.
• Price changes. We may change prices with at least 30 days’ notice; new prices apply on the next renewal.
• Taxes. Fees are exclusive of taxes; you are responsible for any sales, use, VAT, or similar taxes.
• Overdue amounts bear interest at 1.5% per month or the legal maximum, whichever is lower. We may suspend the Service if an invoice is more than 14 days overdue.

The rules of the road. Breaking these is grounds for suspension or termination.

You agree not to, and not to encourage or permit anyone else to:

• Upload content you don’t have the right to upload, or that infringes intellectual property or privacy rights;
• Use the Service to transmit malware, spam, or unlawful content, or to harass anyone;
• Probe, scan, or test the vulnerability of the Service without our prior written permission;
• Reverse-engineer the Service, except where applicable law expressly permits;
• Use the Service to train competing machine-learning models;
• Use the Service to make decisions about a person that produce legal effects, or similarly significant effects, without a meaningful human review;
• Circumvent storage, rate, or seat limits applicable to your plan.

A fuller list of prohibited content and conduct is set out in our Acceptable Use Policy.

Your content

You retain all rights in the documents and other materials you upload to Quire ("Customer Content"). You grant us a non-exclusive, worldwide, royalty-free licence to host, process, and display Customer Content solely to deliver and improve the Service for you. We do not use Customer Content to train our machine-learning models.

Our Service

Quire, including its software, designs, models, and trademarks, belongs to Loïc Rico and our licensors. Subject to these Terms, we grant you a limited, non-transferable, non-exclusive right to use the Service during your subscription.

Feedback

If you send us feedback or suggestions, you grant us a perpetual, royalty-free licence to use it without restriction. We’re grateful — but please don’t send us anything you consider confidential.

Special rules apply to the AI-generated parts of the Service.

• You may use AI outputs freely, subject to applicable law and these Terms. As between you and us, you own AI outputs generated for you, to the extent allowed by law.
• Outputs may be similar across users. Because AI generation is probabilistic, similar prompts can produce similar outputs for different users. We don’t guarantee uniqueness.
• You are responsible for review. Always verify AI outputs before relying on them for important decisions. Treat citations as starting points, not gospel.
• Prohibited uses of AI outputs include the items in §5, plus anything that would mislead someone into thinking an AI output is a human work in a context where that would matter (e.g. legal pleadings, regulatory filings).

Our handling of personal information is described in the Privacy Policy. Where Quire processes personal information on your behalf, the Data Processing Addendum applies and is incorporated into these Terms.

We maintain SOC 2 Type II and ISO/IEC 27001 certifications, annual penetration tests, and a 24/7 on-call rotation for security incidents. We’ll notify you of breaches affecting your data without undue delay.

We warrant that the Service will materially conform to the documentation during your subscription. If it doesn’t, our sole obligation, and your sole remedy, is to use reasonable efforts to fix the non-conformity. If we can’t fix it within 60 days, you may terminate the affected portion and receive a pro-rated refund.

EXCEPT AS STATED ABOVE, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUTS WILL BE ACCURATE.

NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

EACH PARTY’S TOTAL LIABILITY UNDER THESE TERMS IS CAPPED AT THE GREATER OF (A) THE FEES YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) USD 100. These limits do not apply to: breach of confidentiality, indemnification obligations, your payment obligations, or liability that cannot be excluded by law.

We will defend you against any third-party claim alleging that the Service, as provided by us, infringes a valid patent, copyright, or trademark, and will pay damages and reasonable legal fees finally awarded — provided you notify us promptly and let us control the defence.

You will defend us against any third-party claim arising from your Customer Content, your use of the Service in breach of these Terms, or your violation of law, with reciprocal obligations.

• You can cancel at any time from Settings → Billing. Cancellation takes effect at the end of your current billing period.
• We can terminate for material breach if you don’t cure it within 30 days of written notice, or immediately for repeated AUP violations.
• Effect of termination. Your access ends; you may export Customer Content for 30 days after termination, after which we delete it (subject to backup-retention windows described in the Privacy Policy).
• Survival. Sections on ownership, confidentiality, warranties, liability, indemnification, and governing law survive termination.

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable there, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute will be brought exclusively in the courts of Montréal, Québec, and the parties consent to personal jurisdiction there. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

• Entire agreement. These Terms (together with the Privacy Policy, AUP, and any Order Form) are the entire agreement between us regarding the Service.
• No assignment. You may not assign these Terms without our consent, except to an affiliate or in connection with a merger or sale of substantially all your assets. We may assign on reasonable notice.
• Notices. We’ll send notices to the email on file. Notices to us go to legal@quire.cloud with a copy to the address in §12.
• Severability. If any provision is unenforceable, the rest stays in effect.
• No waiver. Failing to enforce a right is not a waiver.
• Force majeure. Neither party is liable for delays caused by events outside its reasonable control.
• Independent contractors. Nothing here creates a partnership, joint venture, or agency.